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New

AI Auto-Tagging

May 15, 2025

Gain insights from every interaction, even those that never reach an agent.

May 27, 2022

View the full queue and reservation context of all interactions!

May 18, 2022

Create bespoke analytics reports that are automatically delivered via email!

May 17, 2022

Answer phone calls, live chat, and video interactions all in one location!

April 28, 2022

Talkative video chat now supports virtual backgrounds for your agents!

March 22, 2022

Personalize Talkative and perfect your workforce management with real time overviews

March 21, 2022

Display up to date opening, closing, and wait times to better manage customer expectations.