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Capture every word, across every channel - all in one place.
New

Voice & Video Transcripts in Salesforce

July 24, 2025

Capture every word, across every channel - all in one place.

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View and store access log histories to ensure full data security compliance.

Access Logs for Increased Privacy Compliance

June 29, 2022

View and store access log histories to ensure full data security compliance.

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Gain a powerful overview of your contact center with Talkative’s reinvented dashboard.

Supervisor Dashboard Redesign

June 20, 2022

Gain a powerful overview of your contact center with Talkative’s reinvented dashboard.

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View the full queue and reservation context of all interactions!

Reservation Histories in Interaction Logs

May 27, 2022

View the full queue and reservation context of all interactions!

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Create bespoke analytics reports that are automatically delivered via email!

Custom Analytics Reports via Email

May 18, 2022

Create bespoke analytics reports that are automatically delivered via email!

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Answer phone calls, live chat, and video interactions all in one location!

Phone Calls as Full Interactions

May 17, 2022

Answer phone calls, live chat, and video interactions all in one location!

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Talkative video chat now supports virtual backgrounds for your agents!

Virtual Backgrounds for Video Chat

April 28, 2022

Talkative video chat now supports virtual backgrounds for your agents!

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