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Gain insights from every interaction, even those that never reach an agent.
New

AI Auto-Tagging

May 15, 2025

Gain insights from every interaction, even those that never reach an agent.

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Revamped video chat with full mobile support, camera selection, recording, full-screen and screensharing

Video Chat & Screensharing: New & improved

February 9, 2022

Revamped video chat with full mobile support, camera selection, recording, full-screen and screensharing

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Let your customers contact you over WhatsApp!

WhatsApp Messaging

February 9, 2022

Let your customers contact you over WhatsApp!

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Automatically send short greetings, questions and answers to improve agent efficiency.

Canned Messages

February 9, 2022

Automatically send short greetings, questions and answers to improve agent efficiency.

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Leverage SSO to create users and allow access via your identity service

Single Sign On (SSO) with AD, Azure and Salesforce

February 9, 2022

Leverage SSO to create users and allow access via your identity service

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Be where your customers are: Integrate your live chat with your customers’ favourite socials.

Live Chat for Social Media Messaging

January 31, 2022

Be where your customers are: Integrate your live chat with your customers’ favourite socials.

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