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New

Voice & Video Transcripts in Salesforce

July 24, 2025

Capture every word, across every channel - all in one place.

May 15, 2023

Proactively assist more customers by initiating conversations via WhatsApp.

April 26, 2023

Give your teams a better user experience with our new and improved Agent Console.

April 21, 2023

Gain a deeper understanding of customer satisfaction with customizable feedback forms.

April 6, 2023

Engage more customers by initiating interactions via SMS messages.

March 14, 2023

Empower your agents with AI-generated response suggestions.

February 21, 2023

Enjoy automatic transcription of all your video chat interactions.